Acceptable Use Policy

What we do and don't allow

The list below is short and we mean every word of it. We don't moderate opinions, religious content, political speech, or things we personally disagree with. We do shut down fraud, malware, scams, CSAM, sanctions violations, and anyone using SUZKO to hurt other people. Get caught running any of these from our network and your account ends the same day, no refund, with the relevant logs forwarded where they need to go.

For the operating principles behind these rules, see /principles.

Introduction

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for the use of allservices provided by SUZKO ("we," "us," or "our"), including but not limited to managed hosting (web, business, game server, VPS, and dedicated), domain registration, AI Studio, Deploy and other compute and platform services, Business Phone (voice and SMS/messaging), Business Email, Marketing Automation, Cloud Storage, Cloud Images, Live Streaming, software development, and professional services such as graphic design and consulting. By using any of our services, you agree to comply with this AUP. Failure to follow this policy may result in the immediate suspension or termination of your access to our services, with no refund.

We reserve the right to update this AUP at any time, and your continued use of the services will constitute your acceptance of any modifications.

Prohibited Uses

You may not use our services for any unlawful, harmful, or abusive purposes. The following activities are strictly prohibited:

1. Illegal Activity

• Engaging in any activities that violate applicable laws, regulations, or governmental orders.
• Using the services to host, transmit, or distribute illegal content, including but not limited to child pornography, drug trafficking, and illegal gambling.

2. Fraudulent Activity

• Engaging in fraudulent activities, including impersonating any person or entity, or misrepresenting your affiliation with a person or entity.
• Engaging in schemes designed to defraud or deceive others, including phishing or scamming.

3. Harmful Content

• Hosting, distributing, or transmitting viruses, malware, ransomware, spyware, Trojans, worms, or other malicious software.
• Engaging in activities that disrupt or damage the operation of our services, the network, or the data of other users.

4. Unauthorized Access

• Attempting to gain unauthorized access to any part of our services, including other users' accounts, networks, or systems.
• Circumventing or attempting to circumvent any security measures, authentication methods, or account restrictions.

5. Spam and Unsolicited Communications

• Sending or facilitating the sending of unsolicited messages, including email spam, advertising, or promotional content.
• Operating bulk-mailing services, listservs, or using any automated methods (e.g., bots) to send spam or disrupt services.

6. Intellectual Property Violations

• Infringing upon the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets.
• Distributing or hosting pirated software, music, video, or any other form of content without the proper licenses or permissions.

7. Hate Speech and Harassment

• Engaging in, promoting, or encouraging any form of harassment, abuse, discrimination, or violence against individuals or groups based on race, religion, gender, sexual orientation, disability, or other protected characteristics.
• Promoting or inciting terrorism, extremism, or violent activities.

8. Resource Abuse

• Engaging in excessive use of our services that affects other users' experiences or degrades the performance of our systems, including but not limited to overutilizing bandwidth, storage, CPU, or memory resources.
• Using the services to operate cryptocurrency mining, file-sharing, or any activity that consumes excessive server or network resources.

Service-Specific Rules

The rules above apply to every SUZKO service. The following additional rules apply to specific products. They supplement, and do not replace, the general prohibitions above.

9. Voice & Messaging (Business Phone, SMS/MMS)

When using our voice or messaging services, you additionally agree not to:

• Send SMS or MMS phishing ("smishing"), fraudulent, deceptive, or unsolicited bulk (spam) messages.
• Place robocalls or autodialed, pre-recorded, or artificial-voice calls in violation of the Telephone Consumer Protection Act (TCPA) or any applicable law, or call numbers on any Do-Not-Call registry without a valid exemption.
• Spoof, falsify, or misrepresent caller identification or the originating phone number, or otherwise violate the TRACED Act or STIR/SHAKEN requirements.
• Send Application-to-Person (A2P) traffic without a properly registered and approved 10DLC campaign, or otherwise violate carrier or CTIA messaging principles.
• Send messages or place calls without the recipient's required consent, or fail to honor STOP, HELP, and other opt-out or help requests.
• Transmit content in prohibited or high-risk messaging categories, including fraud, phishing, illegal substances, and prohibited financial or lending schemes.

10. Email (Business Email, Marketing Automation)

• Sending unsolicited bulk or commercial email (spam), or any email that violates the CAN-SPAM Act or equivalent anti-spam laws.
• Emailing recipients who have not consented or who have unsubscribed, or sending without a functioning unsubscribe mechanism and accurate sender and subject information.
• Sending phishing, spoofed, or fraudulent email, or harvesting or using purchased, scraped, or otherwise non-consented mailing lists.

11. Storage, Images & Streaming (Cloud Storage, Cloud Images, Live Streaming)

• Storing, hosting, distributing, or streaming child sexual abuse material (CSAM), non-consensual intimate imagery, or any other illegal content.
• Distributing malware, phishing pages or kits, or content used to deceive or defraud others.
• Hosting or streaming content that infringes the intellectual property rights of others, or using our storage and delivery network as an open relay, anonymous file drop, or content-delivery front for activity prohibited by this AUP.

12. AI Studio

• Using our AI services to generate CSAM, content that sexualizes minors, malware, phishing or fraud content, or material that facilitates violence or other illegal activity.
• Attempting to circumvent safety systems, reverse-engineer or extract underlying models, or resell raw model access in violation of our or our providers' terms.
• Generating content designed to impersonate a real person or entity for deceptive or fraudulent purposes.

13. Deploy & Compute

• Running workloads used to launch denial-of-service attacks, port scans, brute-force or credential-stuffing attacks, botnet command and control, or other attacks against any system.
• Deploying cryptocurrency miners or other workloads whose primary purpose is to consume compute resources disproportionate to a legitimate application.
• Using deployed applications or APIs as a proxy or relay to disguise the origin of prohibited activity.

User Responsibility

You are solely responsible for the content you host, share, or distribute while using our services. You must ensure that your use of our services is in compliance with this AUP, as well as all applicable laws and regulations.

You must also take reasonable security precautions to prevent unauthorized access to your account and our services, including but not limited to maintaining strong, secure passwords and not sharing login credentials.

Reporting Violations

If you become aware of any violation of this AUP by any person, including other users, you are encouraged to report such activity to us at admin@suzko.com. We will investigate the matter and take appropriate action, which may include disabling the offending content, suspending or terminating accounts, or reporting the activity to law enforcement authorities.

Enforcement and Consequences

We reserve the right to monitor your use of our services to ensure compliance with this AUP. If we determine that you have violated this AUP, we may, at our sole discretion:

• Suspend or terminate your account and access to our services immediately and without prior notice.
• Remove or disable any prohibited content.
• Retain and preserve logs, message and call records, content, and related account data as evidence, and disclose them to payment providers, carriers, regulators, and law enforcement.
• Take legal action against you, including seeking damages and injunctive relief.

Services suspended or terminated for a violation of this AUP are not eligible for any refund, including any unused portion of a prepaid term, and any associated money-back guarantee is void. We will not be liable for any damages or losses resulting from the enforcement of this AUP.

No Liability for Third-Party Content

We are not responsible for the content or activities of third parties that you may access through our services, and we do not monitor, endorse, or control the content hosted by users. Any reliance on or use of third-party content is at your own risk.

Modifications

We reserve the right to modify this AUP at any time. We will notify you of any material changes through our website or email. Your continued use of our services after such changes constitutes acceptance of the revised AUP.

Contact Information

If you have any questions or concerns regarding this Acceptable Use Policy, or if you wish to report any violations, please contact us at:

Last updated: June 19, 2026