Verifying your registrant email
That email ICANN makes you click within 15 days.
ICANN (the body that runs the domain name system) requires every registrant to verify their email address. Within 15 days of registration — or a registrant contact change — you'll get an email titled "ICANN: Verify your contact information."
Why it exists
Domain ownership disputes used to be plagued by fake/bogus contact info. ICANN now requires every registrar to verify the registrant email actively. We have no choice — neither do you.
How to verify
- Open the email (check spam if it didn't land).
- Click the verification link.
- You'll see a "Thanks, you're verified" page. Done.
What happens if you don't click in 15 days
The registry suspends the domain. DNS stops resolving. The domain still shows as yours in your dashboard, but the site stops working. To unsuspend: click the link (it's still valid after the 15-day window for unsuspension purposes), or open a ticket and we'll resend.
Why you might get the email even though you didn't change anything
ICANN requires re-verification when:
- A registrant contact field is updated (name, email, phone, or address)
- You transfer a domain in
- The registrant email itself changes
Routine renewals do not trigger re-verification.
Resending the verification
/dashboard/domains → your domain → Compliance → Resend verification email.