Documentation Menu

Invoices & receipts

Viewing, paying, printing, and downloading invoices.

/dashboard/invoices lists every invoice we've issued you. Status badges across the top let you filter: Unpaid, Paid, Cancelled, Refunded.

Paying an invoice manually

Click any unpaid invoice → Pay invoice. You'll see our secure payment form. If you have a saved card, it's pre-selected.

Mass pay

If you have multiple unpaid invoices, the Pay all button at the top consolidates them into a single charge. Useful at the start of a month when several services renew together.

PDF / print

Open any invoice and click Print or Download PDF. The PDF includes your billing address, our tax info, the line items, and the payment record (if paid). Suitable for accounting / expense submissions.

Editing an invoice

Customer-side: you can't edit. If something looks wrong (wrong service, wrong qty, missing PO number, missing VAT ID), open a ticket and we'll adjust before payment.

Anatomy of an invoice

  • Subtotal — line items only
  • Discount — promo codes, prepayment savings
  • Tax — broken out per jurisdiction
  • Total — what you owe / paid
  • Notes — anything we added when issuing it manually

Why an invoice might exist before you ordered

We issue renewal invoices 7 days in advance. So if you see an unpaid invoice for a service you already have, that's just next month's bill landing early. The due date matches the renewal date.